Terms of Service

1. Acceptance of Terms

By accessing or using HeroMe, a product of Vitasphere, Inc. ("Service"), you agree to be bound by these Terms of Service ("Terms"). If you are using the Service on behalf of a minor child, you represent that you are the parent or legal guardian of that child and accept these Terms on their behalf.

If you do not agree to these Terms, do not use the Service.

2. Service Description

HeroMe is a Vitasphere therapeutic storytelling platform that generates personalized stories for children ages 3-12. Our stories incorporate evidence-based cognitive behavioral therapy (CBT) principles to help children develop emotional regulation skills, coping mechanisms, and positive behavioral patterns.

Important: HeroMe is not a substitute for professional mental health treatment. If your child is experiencing serious emotional or behavioral difficulties, please consult a qualified healthcare professional.

3. Eligibility

• You must be at least 18 years old to create an account
• You must be the parent or legal guardian of any child for whom you create a profile
• Children may not create accounts or use the Service without parental supervision
• The Service is designed for children ages 3-12

4. User Accounts

Account Creation

You must provide accurate and complete information when creating an account. You are responsible for maintaining the confidentiality of your account credentials and for all activities under your account.

Parental Consent

By creating a child profile, you certify that you are the parent or legal guardian of the child and consent to the collection and use of the child's information as described in our Privacy Policy and COPPA Policy.

Account Termination

You may close your account at any time through the Settings page. We reserve the right to suspend or terminate accounts that violate these Terms.

5. Content and Intellectual Property

Generated Stories

Stories generated by HeroMe are created using artificial intelligence based on your input. You are granted a personal, non-exclusive, non-transferable license to use generated stories for personal, non-commercial purposes within your family.

User Content

You retain ownership of information you provide (child names, preferences, feedback). By providing this information, you grant us a license to use it to generate and improve stories.

Platform Content

All other content, including our therapeutic frameworks, design, and technology, is owned by HeroMe and protected by intellectual property laws.

6. Acceptable Use

You agree NOT to:

• Use the Service for any unlawful purpose
• Attempt to manipulate the AI to generate inappropriate content
• Share account credentials with others
• Use the Service for commercial purposes without authorization
• Attempt to reverse-engineer or copy our technology
• Interfere with the Service's operation or security
• Provide false information about your identity or relationship to a child

7. Content Moderation

We employ multiple layers of content moderation to ensure all generated content is appropriate for children. This includes:

• Input filtering to block inappropriate names and content
• AI safety guardrails during story generation
• Post-generation content validation
• Human review of flagged content

If you encounter any content you believe is inappropriate, please report it immediately to safety@herome.ai.

8. Disclaimers

THE SERVICE IS PROVIDED "AS IS" WITHOUT WARRANTIES OF ANY KIND. WE DO NOT GUARANTEE THAT:

• The Service will be uninterrupted or error-free
• Generated stories will achieve specific therapeutic outcomes
• The Service is suitable for all children or all behavioral challenges

HeroMe is not a medical device and is not intended to diagnose, treat, cure, or prevent any mental health condition.

9. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, HEROME SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES ARISING FROM YOUR USE OF THE SERVICE.

Our total liability shall not exceed the amount you paid for the Service in the 12 months preceding the claim.

10. Indemnification

You agree to indemnify and hold harmless HeroMe and its officers, directors, employees, and agents from any claims, damages, or expenses arising from your use of the Service or violation of these Terms.

11. Changes to Terms

We may modify these Terms at any time. We will notify you of material changes via email or prominent notice on the Service. Continued use after changes constitutes acceptance.

12. Governing Law

These Terms are governed by the laws of the State of Delaware, without regard to conflict of law principles. Any disputes shall be resolved in the courts of Delaware.

13. Contact

For questions about these Terms: